Your Vaping Store Online Magazine is committed to upholding the highest standards of journalistic integrity and providing accurate, fair, and balanced content to our readers. We value your feedback and take complaints seriously. This Editorial Complaints Policy outlines our procedure for addressing complaints related to editorial content published on our website.
- Scope of Complaints: This policy applies to complaints regarding factual inaccuracies, misrepresentations, biased reporting, or other issues related to the editorial content published on Your Vaping Store Online Magazine. It does not cover complaints related to advertising, user-generated content, or external websites linked from our website.
- Submitting a Complaint: If you have a complaint about editorial content published on Your Vaping Store Online Magazine, please submit your complaint in writing to our editorial team at [email protected] Your complaint should include the following information:
- Your name and contact information (email address, phone number, etc.).
- A clear description of the issue and the specific article or content in question.
- Supporting evidence or references that demonstrate the alleged factual inaccuracy or concern.
- Review and Investigation: Upon receiving a complaint, our editorial team will conduct a thorough review and investigation of the issue raised. We will carefully assess the content in question, consult relevant sources, and evaluate the accuracy and fairness of the reporting.
- Response and Resolution: We will make every effort to respond to complaints in a timely manner. Once our review and investigation are complete, we will provide a written response to the complainant, addressing the concerns raised and outlining any necessary corrections, clarifications, or actions taken.
- Corrections and Clarifications: If we determine that an error or factual inaccuracy has occurred, we will promptly correct or clarify the content. Corrections or clarifications will be clearly labeled and visible to readers, indicating the nature of the change and the date it was made. Whenever possible, we will provide an explanation for the correction or clarification.
- Appeals: If the complainant is not satisfied with the response provided, they may request a further review by contacting our editorial team. We will re-examine the complaint and provide a final response, explaining our decision.
- External Complaints: If the complainant is not satisfied with the outcome of our internal review process, they may choose to pursue their complaint with the relevant external regulatory or industry bodies.
- Editorial Integrity and Continuous Improvement: Your Vaping Store Online Magazine is committed to maintaining the highest standards of editorial integrity and transparency. We value feedback and strive to learn from complaints to continuously improve our editorial practices and deliver accurate and reliable content to our readers.
Please note that this Editorial Complaints Policy is subject to periodic review and may be updated without prior notice. Any changes will be reflected with an updated effective date.
If you have any questions or concerns about our Editorial Complaints Policy, please contact us at [email protected]
The Your Vaping Store Team